{"id":4054,"date":"2023-11-09T17:11:48","date_gmt":"2023-11-09T16:11:48","guid":{"rendered":"http:\/\/ipsip.eu\/?p=4054"},"modified":"2025-05-21T14:51:00","modified_gmt":"2025-05-21T12:51:00","slug":"borne-coupe-file-concession-reception-apv","status":"publish","type":"post","link":"https:\/\/ipsip.eu\/fr\/borne-coupe-file-concession-reception-apv.htm","title":{"rendered":"Soulager les heures de forte affluence en concessions"},"content":{"rendered":"\t\t
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Borne de r\u00e9ception APV COUPE FILE <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Soulager les heures de forte affluence en concessions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Les\u00a0bornes de r\u00e9ception coupe file<\/span>\u00a0<\/a>font \u00e0 pr\u00e9sent partie de notre quotidien dans de multiples environnement retail. C\u2019est donc intuitivement que les clients s\u2019y orientent pour s\u2019informer ou effectuer des op\u00e9rations en points de ventes. La suite logique du\u00a0Service 24\/7<\/a>\u00a0initi\u00e9 dans un premier temps par notre client Peugeot s’est s’orient\u00e9 sur un service de proximit\u00e9 comptoir en borne coupe file. Stellantis a ainsi poursuivi avec ce service \u00ab\u00a0Self reception\u00a0\u00bb et plusieurs de nos clients constructeurs d\u00e9cident \u00e0 pr\u00e9sent de s’y pencher.<\/p>

Dans une d\u00e9marche novatrice, les concessionnaires, constructeurs et centres automobiles continuent \u00e0 diversifier leurs offres de service aux clients. L’offre\u00a0borne 24\/7<\/a>\u00a0qui consiste \u00e0 s\u2019\u00e9quiper de bornes en ext\u00e9rieur est \u00e0 pr\u00e9sent propos\u00e9 en alternative int\u00e9rieure. Nous nous pencherons sur l’int\u00e9r\u00eat principal de ces coffres \u00e0 cl\u00e9s coupe file et du logiciel\u00a0APV\u00ae<\/a>\u00a0 pour accompagner les conseillers service dans les\u00a0heures de forte affluence.<\/span><\/p>

Proposant un service suppl\u00e9mentaire \u00e0 vos clients pour d\u00e9poser et restituer leurs cl\u00e9s de v\u00e9hicule en borne, l\u2019id\u00e9e principale de cette borne coupe file est de soulager les \u00e9quipes apv en r\u00e9ception aux heures de forte affluence et permettre d\u2019offrir \u00e0 la client\u00e8le un moyen de d\u00e9p\u00f4t rapide et efficace pour ceux qui le souhaitent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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La borne de r\u00e9ception coupe-file d\u00e9di\u00e9e \u00e0 l'Apr\u00e8s vente Automobile<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Une borne plac\u00e9e \u00e0 proximit\u00e9 du comptoir d\u2019accueil.\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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La borne coupe file est destin\u00e9e \u00e0 un environnement int\u00e9rieur et vise \u00e0 am\u00e9liorer la prise en charge de v\u00e9hicule client en heures de forte affluence. Plac\u00e9e \u00e0 proximit\u00e9 des comptoirs CAS en r\u00e9ception elle permet de rediriger vers de la d\u00e9pose et restitution rapide. Elle rempli \u00e9galement ses fonctions en mettant \u00e0 disposition des pi\u00e8ces d\u00e9tach\u00e9es magasin avec davantage de souplesse horaire en r\u00e9cup\u00e9ration.<\/p>

L\u2019objectif principal de cette solution vise \u00e0 r\u00e9duire le temps d\u2019attente en concessions et \u00e0 orienter les clients qui le souhaitent vers des d\u00e9p\u00f4ts et\/ou r\u00e9cup\u00e9rations rapides de leurs cl\u00e9s de v\u00e9hicule pour des prestations apr\u00e8s-vente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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R\u00e9cup\u00e9rer ses cl\u00e9s de v\u00e9hicule le samedi, c\u2019est possible.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Votre showroom de vente est ouvert le samedi, mais votre atelier apr\u00e8s vente est ferm\u00e9 ?<\/p>

Mettez les cl\u00e9s de votre client dans la borne le vendredi soir, il pourra venir les r\u00e9cup\u00e9rer en autonomie le samedi gr\u00e2ce au code qu\u2019il aura re\u00e7u par sms. Pas de pression pour le client qui n\u2019a pas pu se pr\u00e9senter le vendredi soir avant la fermeture, vous \u00eates \u00e0 pr\u00e9sent en mesure de lui offrir de la flexibilit\u00e9 sur ses d\u00e9pose et r\u00e9cup\u00e9ration de cl\u00e9s de v\u00e9hicules.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Quels sont les avantages de la solution de borne coupe file ?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Digitaliser son apr\u00e8s-vente devient une priorit\u00e9 et permet donc de g\u00e9rer avec plus de souplesse sa r\u00e9ception en concessions mais \u00e9galement de b\u00e9n\u00e9ficier d\u2019un outil compl\u00e9mentaire \u00e0 vos \u00e9quipes. Cette borne coupe file est install\u00e9e chez nos clients, seule ou en compl\u00e9ment de notre borne de r\u00e9ception APV 24\/7, en fonction des points de ventes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Simplicit\u00e9 d\u2019implantation de la borne de r\u00e9ception coupe file.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Il ne vous faudra qu\u2019une prise \u00e9lectrique pour raccorder la borne coupe file. Le restant de la connectivit\u00e9 est g\u00e9r\u00e9e en 4G\/LTE. Cela \u00e9vite les expositions au r\u00e9seau local et garantit de facto la cybers\u00e9curit\u00e9 face aux attaques qui concernent de plus en plus le secteur automobile<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Une borne coupe file connect\u00e9e \u00e0 votre existant.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u2019ensemble de ces solutions de bornes de r\u00e9ception apr\u00e8s vente sont con\u00e7ues pour fonctionner avec votre existant en termes de DMS, Agendas planning, Tour de v\u00e9hicule, Fournisseur E-paiement. Limitant l\u2019impact sur votre environnement m\u00e9tier et applicatif, la solution fonctionne en compl\u00e8te autonomie et travaille avec vos outils du quotidien de mani\u00e8re \u00e0 ce que son utilisation soit transparente pour vous.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A propos d'IPSIP<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Depuis 2009, Ipsip accompagne ses clients de la conception d\u2019un syst\u00e8me d\u2019information \u00e0 sa maintenance en conditions op\u00e9rationnelles 24\/7. Ses centres de services sont bas\u00e9s en France et \u00e0 l\u2019international.<\/p>

Avec l\u2019\u00e9volution du march\u00e9 des objets connect\u00e9s et du Machine to Machine (MtoM), Ipsip s\u2019impose comme un acteur assurant la s\u00e9curisation et la supervision de solutions innovantes d\u00e9di\u00e9es aux milieux industriels, de la sant\u00e9, automobile (bornes \u00e0 casiers connect\u00e9es, bornes de recharges) et des \u00e9nergies renouvelables.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Vous avez des questions sur un sujet abord\u00e9 dans cet article ? N’h\u00e9sitez pas \u00e0 nous contacter, nos experts se feront un plaisir de vous r\u00e9pondre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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D\u00e9couvrez comment soulager les heures de forte affluence en concessions avec notre borne de r\u00e9ception digitale. <\/p>\n","protected":false},"author":1,"featured_media":5046,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[14],"class_list":["post-4054","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-borne-de-reception-digitale","tag-blog"],"yoast_head":"\nSoulager les heures de forte affluence en concessions - IPSIP<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment soulager les heures de forte affluence en concessions dans cet article de blog. 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