{"id":4171,"date":"2023-11-10T16:11:39","date_gmt":"2023-11-10T15:11:39","guid":{"rendered":"http:\/\/ipsip.eu\/?p=4171"},"modified":"2025-06-26T14:01:03","modified_gmt":"2025-06-26T12:01:03","slug":"comment-les-bornes-apv-ameliorent-lexperience-client-en-concession","status":"publish","type":"post","link":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm","title":{"rendered":"Comment les bornes APV am\u00e9liorent l&rsquo;exp\u00e9rience client en concession ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4171\" class=\"elementor elementor-4171\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bda508a elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1bda508a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-933fbe0\" data-id=\"933fbe0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-617af8d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no elementor-invisible\" data-id=\"617af8d4\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2627ac18 elementor-invisible\" data-id=\"2627ac18\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80e955a elementor-widget elementor-widget-heading\" data-id=\"80e955a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Borne de r\u00e9ception digitale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57686b7 elementor-widget elementor-widget-button\" data-id=\"57686b7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/research.typeform.com\/to\/jgwGb75s\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e794cf2 elementor-widget elementor-widget-heading\" data-id=\"e794cf2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/apv-reception-24-7.ipsip.eu\/\" target=\"_blank\">Comment les bornes APV am\u00e9liorent l'exp\u00e9rience client en concession ?<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-151e009 elementor-widget elementor-widget-heading\" data-id=\"151e009\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez la solution de remise de cl\u00e9s de votre voiture 24\/7 ! <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cac6788 elementor-widget elementor-widget-heading\" data-id=\"cac6788\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un parcours apr\u00e8s-vente automobile digitalis\u00e9 de bout en bout, fini les files d'attente en atelier.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62421e7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"62421e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ipsip accompagne depuis plus de trois ans \u00e0 pr\u00e9sent les points de vente et ateliers automobiles dans la digitalisation du parcours apr\u00e8s-vente client. Nous \u00e9quipons les ateliers automobile de nos bornes de r\u00e9ception APV sans contact (automates, bornes \u00e0 casiers). Elles offrent aux concessionnaires et centres de service apr\u00e8s-vente une grande flexibilit\u00e9 dans les heures de d\u00e9pose et retrait de v\u00e9hicules.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1076077 elementor-widget elementor-widget-heading\" data-id=\"1076077\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment les bornes de service 24h\/7 accompagnent les clients des concessions et garages automobiles ?\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802536b elementor-widget elementor-widget-heading\" data-id=\"802536b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Rendre autonome la prise de rendez vous 24h\/24 7j\/7\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f19b0c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3f19b0c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En toute autonomie, la client\u00e8le des points de vente automobile planifie leurs rendez-vous en ligne, par mail, par le biais d\u2019un conseiller. La borne APV s\u2019int\u00e8gre avec les logiciels de gestion de planning des concessionnaires pour faciliter la prise en charge des clients.<\/p><p>Une fois un rendez-vous pris, le client re\u00e7oit un code par sms pour d\u00e9poser ou r\u00e9cup\u00e9rer ses cl\u00e9s de voiture quand il le souhaite en semaine ou en week-end.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e26fcf3 elementor-widget elementor-widget-heading\" data-id=\"e26fcf3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Un parcours client enti\u00e8rement digitalis\u00e9\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09fa52b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"09fa52b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La borne sans contact 24\/7 met \u00e0 disposition de vos clients un parcours int\u00e9gralement digitalis\u00e9. Le client s\u2019identifie en borne par le biais de son code re\u00e7u par SMS afin d\u2019y d\u00e9poser ou r\u00e9cup\u00e9rer ses cl\u00e9s de v\u00e9hicule. La borne le guide ainsi \u00e0 travers un parcours client dans lequel, il a la possibilit\u00e9 de valider ou modifier ses informations de rendez-vous (num\u00e9ro de t\u00e9l\u00e9phone, mail, VIN, Kilom\u00e9trage\u2026) et de laisser \u00e9ventuellement un commentaire pour le conseiller apr\u00e8s vente.<\/p><p>Le conseiller apr\u00e8s-vente prend en charge vos cl\u00e9s de voiture et d\u00e9marre l\u2019intervention d\u00e8s validation de l\u2019accord sur le bon de travaux pr\u00e9sent\u00e9 par la concession.<\/p><p>Une fois la prestation apr\u00e8s-vente termin\u00e9e, le client est inform\u00e9 par SMS et re\u00e7oit automatiquement un lien de e-paiement lui permettant d\u2019y r\u00e9gler sa prestation et de recevoir son code de r\u00e9cup\u00e9ration de cl\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd5c6e6 elementor-widget elementor-widget-heading\" data-id=\"fd5c6e6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Am\u00e9lioration de la satisfaction client <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-412982b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"412982b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>L\u2019usager n\u2019est plus soumis \u00e0 la contrainte des horaires d\u2019ouverture en concession, et peut ainsi d\u00e9poser ses cl\u00e9s de v\u00e9hicule en dehors de ses horaires de travail.<\/li><li>Les bornes diminuent consid\u00e9rablement les temps d\u2019attente au sein des points de vente et centres automobiles.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83d8f53 elementor-widget elementor-widget-heading\" data-id=\"83d8f53\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Les avantages pour les concessionnaires <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60be6e2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"60be6e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>La concession accro\u00eet son avantage concurrentiel et son nombre d\u2019entr\u00e9es\/jour en proposant plus de flexibilit\u00e9 \u00e0 ses clients.<\/li><li>Optimisation du temps et des t\u00e2ches quotidiennes en apr\u00e8s-vente.<\/li><li>Suivi en temps r\u00e9el des rendez-vous et statistiques d\u2019utilisation des bornes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebb6b89 elementor-widget elementor-widget-heading\" data-id=\"ebb6b89\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">A propos d'IPSIP<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8aead8a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8aead8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Depuis 2009, Ipsip accompagne ses clients de la conception d\u2019un syst\u00e8me d\u2019information \u00e0 sa maintenance en conditions op\u00e9rationnelles 24\/7. Ses centres de services sont bas\u00e9s en France et \u00e0 l\u2019international.<\/p><p>Avec l\u2019\u00e9volution du march\u00e9 des objets connect\u00e9s et du Machine to Machine (MtoM), Ipsip s\u2019impose comme un acteur assurant la s\u00e9curisation et la supervision de solutions innovantes d\u00e9di\u00e9es aux milieux industriels, de la sant\u00e9, automobile (bornes \u00e0 casiers connect\u00e9es, bornes de recharges) et des \u00e9nergies renouvelables.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ca6f7 elementor-widget elementor-widget-text-editor\" data-id=\"40ca6f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez des questions sur un sujet abord\u00e9 dans cet article ? N&rsquo;h\u00e9sitez pas \u00e0 nous contacter, nos experts se feront un plaisir de vous r\u00e9pondre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b617215 elementor-widget elementor-widget-spacer\" data-id=\"b617215\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a73ad8b elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"a73ad8b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/research.typeform.com\/to\/jgwGb75s\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e66a758 elementor-widget elementor-widget-spacer\" data-id=\"e66a758\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez la solution de remise de cl\u00e9 de voiture 24\/7.<\/p>\n","protected":false},"author":1,"featured_media":5059,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[16,10],"tags":[14],"class_list":["post-4171","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-borne-de-reception-digitale","category-tunisie","tag-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment les bornes APV am\u00e9liorent l&#039;exp\u00e9rience client en concession ?<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez la solution de remise de cl\u00e9 de voiture 24\/7 - Borne de r\u00e9ception digitale pour concessions automobiles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment les bornes APV am\u00e9liorent l&#039;exp\u00e9rience client en concession ?\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez la solution de remise de cl\u00e9 de voiture 24\/7 - Borne de r\u00e9ception digitale pour concessions automobiles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm\" \/>\n<meta property=\"og:site_name\" content=\"Ipsip Group - Expert en Cybers\u00e9curit\u00e9, SOC 24\/7, solutions IT\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-10T15:11:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-26T12:01:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ipsip.eu\/wp-content\/uploads\/2023\/11\/pexels-antoni-shkraba-7144207.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"853\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin4696\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin4696\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm\"},\"author\":{\"name\":\"admin4696\",\"@id\":\"https:\\\/\\\/ipsip.eu\\\/#\\\/schema\\\/person\\\/38d7324026dba0ff051aa74088249e36\"},\"headline\":\"Comment les bornes APV am\u00e9liorent l&rsquo;exp\u00e9rience client en concession ?\",\"datePublished\":\"2023-11-10T15:11:39+00:00\",\"dateModified\":\"2025-06-26T12:01:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm\"},\"wordCount\":616,\"image\":{\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ipsip.eu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/pexels-antoni-shkraba-7144207.jpg\",\"keywords\":[\"blog\"],\"articleSection\":[\"Borne de r\u00e9ception digitale\",\"Tunisie\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm\",\"url\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm\",\"name\":\"Comment les bornes APV am\u00e9liorent l'exp\u00e9rience client en concession ?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ipsip.eu\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ipsip.eu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/pexels-antoni-shkraba-7144207.jpg\",\"datePublished\":\"2023-11-10T15:11:39+00:00\",\"dateModified\":\"2025-06-26T12:01:03+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/ipsip.eu\\\/#\\\/schema\\\/person\\\/38d7324026dba0ff051aa74088249e36\"},\"description\":\"D\u00e9couvrez la solution de remise de cl\u00e9 de voiture 24\\\/7 - Borne de r\u00e9ception digitale pour concessions automobiles.\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/ipsip.eu\\\/fr\\\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage\",\"url\":\"https:\\\/\\\/ipsip.eu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/pexels-antoni-shkraba-7144207.jpg\",\"contentUrl\":\"https:\\\/\\\/ipsip.eu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/pexels-antoni-shkraba-7144207.jpg\",\"width\":1280,\"height\":853,\"caption\":\"Echange de cl\u00e9s\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ipsip.eu\\\/#website\",\"url\":\"https:\\\/\\\/ipsip.eu\\\/\",\"name\":\"Ipsip Group - Expert en Cybers\u00e9curit\u00e9, SOC 24\\\/7, solutions IT\",\"description\":\"Make IT Easy\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ipsip.eu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/ipsip.eu\\\/#\\\/schema\\\/person\\\/38d7324026dba0ff051aa74088249e36\",\"name\":\"admin4696\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3a36a784b214bec899db1a717c6068cb1bfcb6ca709e1fe4f32baf6761ce995d?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3a36a784b214bec899db1a717c6068cb1bfcb6ca709e1fe4f32baf6761ce995d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3a36a784b214bec899db1a717c6068cb1bfcb6ca709e1fe4f32baf6761ce995d?s=96&d=mm&r=g\",\"caption\":\"admin4696\"},\"sameAs\":[\"http:\\\/\\\/ipsip.eu\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Comment les bornes APV am\u00e9liorent l'exp\u00e9rience client en concession ?","description":"D\u00e9couvrez la solution de remise de cl\u00e9 de voiture 24\/7 - Borne de r\u00e9ception digitale pour concessions automobiles.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm","og_locale":"fr_FR","og_type":"article","og_title":"Comment les bornes APV am\u00e9liorent l'exp\u00e9rience client en concession ?","og_description":"D\u00e9couvrez la solution de remise de cl\u00e9 de voiture 24\/7 - Borne de r\u00e9ception digitale pour concessions automobiles.","og_url":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm","og_site_name":"Ipsip Group - Expert en Cybers\u00e9curit\u00e9, SOC 24\/7, solutions IT","article_published_time":"2023-11-10T15:11:39+00:00","article_modified_time":"2025-06-26T12:01:03+00:00","og_image":[{"width":1280,"height":853,"url":"https:\/\/ipsip.eu\/wp-content\/uploads\/2023\/11\/pexels-antoni-shkraba-7144207.jpg","type":"image\/jpeg"}],"author":"admin4696","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"admin4696","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#article","isPartOf":{"@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm"},"author":{"name":"admin4696","@id":"https:\/\/ipsip.eu\/#\/schema\/person\/38d7324026dba0ff051aa74088249e36"},"headline":"Comment les bornes APV am\u00e9liorent l&rsquo;exp\u00e9rience client en concession ?","datePublished":"2023-11-10T15:11:39+00:00","dateModified":"2025-06-26T12:01:03+00:00","mainEntityOfPage":{"@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm"},"wordCount":616,"image":{"@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage"},"thumbnailUrl":"https:\/\/ipsip.eu\/wp-content\/uploads\/2023\/11\/pexels-antoni-shkraba-7144207.jpg","keywords":["blog"],"articleSection":["Borne de r\u00e9ception digitale","Tunisie"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm","url":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm","name":"Comment les bornes APV am\u00e9liorent l'exp\u00e9rience client en concession ?","isPartOf":{"@id":"https:\/\/ipsip.eu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage"},"image":{"@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage"},"thumbnailUrl":"https:\/\/ipsip.eu\/wp-content\/uploads\/2023\/11\/pexels-antoni-shkraba-7144207.jpg","datePublished":"2023-11-10T15:11:39+00:00","dateModified":"2025-06-26T12:01:03+00:00","author":{"@id":"https:\/\/ipsip.eu\/#\/schema\/person\/38d7324026dba0ff051aa74088249e36"},"description":"D\u00e9couvrez la solution de remise de cl\u00e9 de voiture 24\/7 - Borne de r\u00e9ception digitale pour concessions automobiles.","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/ipsip.eu\/fr\/comment-les-bornes-apv-ameliorent-lexperience-client-en-concession.htm#primaryimage","url":"https:\/\/ipsip.eu\/wp-content\/uploads\/2023\/11\/pexels-antoni-shkraba-7144207.jpg","contentUrl":"https:\/\/ipsip.eu\/wp-content\/uploads\/2023\/11\/pexels-antoni-shkraba-7144207.jpg","width":1280,"height":853,"caption":"Echange de cl\u00e9s"},{"@type":"WebSite","@id":"https:\/\/ipsip.eu\/#website","url":"https:\/\/ipsip.eu\/","name":"Ipsip Group - Expert en Cybers\u00e9curit\u00e9, SOC 24\/7, solutions IT","description":"Make IT Easy","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ipsip.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/ipsip.eu\/#\/schema\/person\/38d7324026dba0ff051aa74088249e36","name":"admin4696","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/3a36a784b214bec899db1a717c6068cb1bfcb6ca709e1fe4f32baf6761ce995d?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3a36a784b214bec899db1a717c6068cb1bfcb6ca709e1fe4f32baf6761ce995d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3a36a784b214bec899db1a717c6068cb1bfcb6ca709e1fe4f32baf6761ce995d?s=96&d=mm&r=g","caption":"admin4696"},"sameAs":["http:\/\/ipsip.eu"]}]}},"_links":{"self":[{"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/posts\/4171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/comments?post=4171"}],"version-history":[{"count":63,"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/posts\/4171\/revisions"}],"predecessor-version":[{"id":8804,"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/posts\/4171\/revisions\/8804"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/media\/5059"}],"wp:attachment":[{"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/media?parent=4171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/categories?post=4171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ipsip.eu\/fr\/wp-json\/wp\/v2\/tags?post=4171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}