They outsourced their 24/7 SOC to strengthen their cybersecurity

USE CASE

IPSIP – Juin 2024

Client context

This case study focuses on a well-established cybersecurity integrator (MSSP) offering a comprehensive range of services to meet the needs of organizations of all sizes. Simply put, they help businesses and institutions protect their IT assets and comply with relevant cybersecurity regulations.

However, the client lacked the internal resources, both in staffing and budget, to maintain an on-call team of analysts during nights and weekends. This absence of round-the-clock coverage made it challenging to continuously monitor systems and respond to incidents in a timely manner.

What was IPSIP’s objective?

Scope of the case study

Key figures

Over 96,000 endpoints under active supervision

Over 130,000 alerts since the beginning of 2024

What is a SOC?

A Security Operations Center (SOC) is a centralized function responsible for monitoring, managing, and securing an organization’s information systems. By collecting and analyzing security events, the SOC helps detect cyber incidents, assess their impact, and define the appropriate response to security alerts.

Its ultimate goal is to ensure 24/7 monitoring and restore the integrity of the information system as quickly as possible when a threat is identified.

Yet, too few organizations are currently equipped with such a capability.

Our customer's judicious choice to equip himself with this device.

Our client chose to outsource its SOC for the following reasons:

Cost Reduction

Outsourcing a SOC results in long-term cost savings. Building and operating an in-house SOC is prohibitively expensive for many organizations.

By outsourcing, the client benefited from economies of scale and avoided significant upfront investments in personnel, technology, and infrastructure. This allowed internal teams to focus on higher-value tasks for their end customers.

24/7 Monitoring and Response

Cyber threats can arise at any time. A 24/7 monitoring and incident response capability is essential to detect and neutralize these threats in real time.

Improved Compliance

Many regulatory standards require businesses to maintain an effective SOC. An outsourced SOC helps ensure compliance with these requirements, reducing the risk of fines or data breaches.

Examples of compliance frameworks:

ISO 27 001
SOC 2 Type II

Scalability and Flexibility

As your organization grows as was the case for our client your security infrastructure must scale accordingly.

An outsourced SOC can adapt to your evolving needs, ensuring continuous protection even as your operations expand.

5 Steps to Identify the Source of a Threat and Isolate Affected Systems as Quickly as Possible

1. The first step involves pinpointing the origin of the threat. This may require analyzing system logs, application logs, and other data sources to detect malicious activity.

2. Once the threat source is identified, it’s critical to isolate the compromised systems to prevent lateral movement or further damage. This can include disconnecting them from the network or placing them in quarantine.

3. With the affected systems isolated, the next priority is to neutralize the malicious activity. Actions may include:
– Removing malware
– Changing compromised passwords
– Updating and patching vulnerable software

4. Assess the Scope of the Breach
After containment, it’s essential to evaluate the impact. Determine which systems were affected, what data was compromised, and whether any sensitive information was exposed.

5. Prevent Future Attacks
The final step is to analyze the root cause of the incident. Identifying the vulnerabilities exploited during the attack enables you to implement corrective actions and strengthen your overall security posture to prevent recurrence.

IPSIP's technical expertise to meet the challenge

Malware Attack Response:

General Response Procedures:

Detect the presence of malware using security tools such as antivirus software, anti-malware solutions, and Intrusion Detection Systems (IDS).
Analyze infected files to identify the nature and type of the attack.
Isolate infected systems to prevent the malware from spreading across the network.
Disable compromised user accounts and reset passwords to contain the breach.

Restore systems and data from secure backups created prior to the attack.
Document the entire incident response process, including actions taken, tools used, and lessons learned.
Draft a detailed incident report outlining the technical specifics of the attack.

In short, IPSIP means...

...your IT security in the hands of experts.

Uncompromising 24/7 Monitoring

Our team of certified experts (SentinelOne, Sekoia, Fortinet, Crowdstrike…) monitors your IT environment around the clock, 365 days a year. Thanks to a rotating schedule, they ensure continuous surveillance of your network, applications, and information systems, without interruption.

Immediate Response to Threats

In the event of an incident, our team is ready to respond instantly to neutralize the threat and minimize any potential impact.

IPSIP: Your Cybersecurity Ally

Entrust your IT security to proven experts and gain true peace of mind.

Get in touch today to learn how IPSIP can become your trusted cybersecurity partner 🚀

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